Frequently Asked Questions
We have grouped together the following list of frequently asked questions and answers that are existing and potential suppliers ask us. If you cannot find the information you need, please contact our Customer Service Desk on telephone 0345 410 2222 or e-mail: info@buyingsolutions.gsi.gov.uk
Why do I have to respond to other OJEU's when I am on a Buying Solutions framework?
It is not compulsory for public sector organisations to use Buying Solutions framework agreements. If you see an OJEU opportunity that could be covered through the scope of your framework we would advise you to contact the customer to advise on the benefits of using your Buying Solutions framework agreement instead.
Benefits of using Buying Solutions Frameworks
- We save you time, by providing you with access to products and services sourced through a rigorous EU-compliant process
- We save you money, by benchmarking all our products and services against external offers, ensuring you always have access to suppliers most competitive deals.
- We make buying easy, by offering you highly skilled and experienced support, every step of the way.
Can I have your mailing list?
Buying Solutions has agreed to share customer contact data with suppliers, where we have customer permission to do so.
Can I add more items to my contract?
This may be possible depending on the nature of your current contract and the type of additions you wish to make. Your Category Manager will be available to advise you if this is possible and the correct process to follow.