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Trust
Valuing positive contributions and having honest conversations
We Value:
- Trusting individuals to do the jobs they are competent and required to do
- Listening to others and equally expecting our views and contributions to be valued
- Fostering for all a culture of openness, respect and challenge without blame, fear or favour
- Holding open and honest conversations to encourage high performance and challenge poor performance
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Outward Looking
Continually developing great business relationships with customers, suppliers and each other
We Value
- Fully understanding our markets, customers, suppliers and future opportunities
- Developing strategic relationships with key players
- Sharing our knowledge and skills in whichever areas of the business they are needed
- Equality of opportunity and diversity in all its forms
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Rigour
Working in consistent ways to improve performance and reduce complexity and bureaucracy
We Value
- Only having processes that are necessary, simple and fit for purpose
- Learning from experience and mistakes and incorporating lessons learned to continuously improve performance
- Adhering to essential standards and displaying integrity and honesty in all our actions
- Avoiding duplication by having clear roles and responsibilities across the organisation
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Can Do
Having the confidence and attitude to deliver in changing environments
We Value
- Bringing a positive approach to everything we do
- Having the individual confidence and the collective competence to deliver what customers and other stakeholders need
- Recognising the consequences of our actions and ensuring that we don't over promise and under-deliver
- Knowing when and how to say 'no'
- Recognising the opportunities offered by change
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Helpful
Providing willing and flexible support as an investment for the future
We Value
- Going the extra mile
- Increasing effectiveness by working across boundaries
- Offering support and meaning it
- Making Buying Solutions a pleasure to deal with
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