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Telecare, Telehealth and Telecoaching framework agreement

The Telecare, Telehealth and Telecoaching framework agreement provides public sector organisations with access to the use of electronic devices to monitor and improve the health, safety and quality of life of often very vulnerable members of society.  Treatment can take place in the home, reducing the need for many otherwise routine GP or hospital visits, making a positive contribution to front line services.

Telecare:

  • helps local authorities to ensure that their elderly / vulnerable residents are cared for / monitored within their own homes
  • improves the lives of vulnerable people
  • reduces the need for routine GP and hospital visits

Developed in consultation with our public sector customers, the framework agreement has been structured so that products and services can be quickly and efficiently called off, while standard terms and conditions provide the important contractual safeguards you need.

Products and Services

The Telecare, Telehealth and Telecoaching framework agreement will be accessible to a wide range of government departments, including the NHS, Housing Trusts and local government.

The framework agreement is structured into six discrete Lots:

Lot 1 – Telecare Products

Lot 2 – Telecare Services

Lot 3 – Telehealth Products

Lot 4 – Telehealth Services

Lot 5 – Telecoaching Products and Services

Lot 6 – Managed Services

Benefits

The framework agreement gives you ready access to a wide range of suppliers all of whom have a proven track record.   By accessing products and services through the Telecare, Telehealth and Telecoaching framework agreement, you enjoy these additional benefits:

  • Suitable for all public sector organisations to fulfil their telecare, telehealth and telecoaching requirements.
  • Endorsed by the Department of Health
  • A fast, efficient, EU-compliant route to market
  • Standard, pre-agreed terms and conditions
  • Expert advice and guidance on using the framework agreement
  • Operational support
  • Provision of Management Information

How do I access the framework agreement?

Customers can purchase from the framework agreement using the Catalogue Ordering process via our website or by conducting a Further Competition using the Invitation to Quote (ITQ) facility on our website.

Guidance documents are available to help you to utilise our framework agreements. 

To access such documentation and pricing you must be registered as a customer, which is free of charge.  To do this, please access our registration page.

Suppliers

To download a full list of Suppliers please follow this link.