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Additional Services

Guidance for Customers ordering Additional Services under the Framework Agreement for Natural Gas Supply, Ancillary Services and Additional Services

1.         What is a Framework Agreement?

1.1.  A Framework Agreement is a contractual vehicle that allows purchasers to order goods or services under the terms and conditions specified in that Framework Agreement.

1.2.  Government Procurement Service enters into Framework Agreements with Suppliers so that purchasers in the public sector may obtain value for money in their purchasing whilst being assured that their procurement is compliant with the UK and EU legislation.

1.3.  In procuring Framework Agreements, Government Procurement Service carries out competition in accordance with EU Directives. The evaluation criteria used in each competition are designed to ensure that Framework Agreements are awarded to suppliers submitting the most economically advantageous tenders, taking into account attributes including pricing, quality, capacity and track record.

1.4.  Using Framework Agreements saves time and money for purchasers and ensures that the terms and conditions of their contract are robust and follow best practice.

2.    What is the  Framework Agreement for Natural Gas Supply, Ancillary Services and Additional Services

2.1  The Framework Agreement for Natural Gas Supply, Ancillary Services and Additional Services was awarded to Corona Energy following a fully EU Compliant competition.  It is designed to provide public sector organisations with a means to securing their natural gas supply via a flexible purchasing, fully risk managed approach and also with a simplified means of ordering a range of services associated with the gas supply, including but not limited to:

  • Site Works and Installation Services
  • AMR Services
  • Energy Efficiency Services

3.    How to use this Framework Agreement for ordering Additional Services

3.1  Before using this Framework Agreement customers must have already registered on Government Procurement Service web site http://www.buyingsolutions.gov.uk/index.html  there is no joining fee and no commitment to order services.  Customers must also have signed a Customer Access Agreement to access the suite of Energy Framework Agreements.

3.2  Any Additional Services ordered under this Framework Agreement will be carried out under the terms and conditions of the Framework Agreement for the Natural Gas Supply, Ancillary Services and Additional Services Schedule 2C, Gas Model Supply Contract relating to the Provision of Additional Services, a copy of which is at Annex A

4.    Ordering Procedures

4.1.  As there is only one supplier on this Framework Agreement, if your requirement is covered under 2. above or if it not included under 2. above but is directly related to the supply of Natural Gas, you may approach Corona Energy directly and ask them to send a proposal for fulfilling your requirement.

4.2.  Corona Energy will then send you a proposal for meeting your requirement.

4.3.  if you wish to accept this proposal, you should complete an order form comprising of the following information:

  • Your requirement, including any proposed special terms ~(see*below)
  • The suppliers proposal
  • A unique order reference number
  • Your invoice address
  • Your relevant contact names and telephone numbers
  • Your first point of contact for dispute resolution purposes
  • Your second point of contact for dispute escalation purposes
  • Any alternative and/or additional Clauses that you require.

4.4.  You may use the model order form at Annex B to this document or your own order form.  However any order placed must contain the information listed in the order form at Annex B.

5.    Special Terms

5.1  You may propose special terms in your Order specific to the requirement in hand.  However, in accordance with EU law, these special terms must not be used to significantly alter the Model Contract Terms and Conditions.

6.    Lease Agreements

6.1 In the event that, as part of the Additional Services Provision, any equipment is to be provided under a lease agreement, The Supplier will discuss this with the you and jointly select a lessor and will agree the terms of the lease.  If you cannot agree on the lessor or the terms of the lease you may cancel the order.

7.    Forming the Contract

7.1.  Following receipt of your order Corona energy within 2 days acknowledge in writing,  which includes sending an e-mail to an address nominated by you, receipt of your order and state either

  • that they are unable to fulfil your order; or
  • state acceptance of your order

7.2.   If the supplier accepts the order, with that acceptance they will confirm their agreement to the terms of the order including any special terms and any alternative or additional clauses as provided for in Annex A to the Contract.

7.3.   Depending on the options which you selected at section 8. of the model order form, they will send to you either , a contract in accordance with the Model Contract  or send you a statement that a contract has been formed using the terms and conditions specified in the Additions Services Customer Contract, augmented by the information provided in the Order, with that information being replicated or referenced in that statement.